Using the Shopping Cart - Payment Methods Security - Shipping - Stock Status - Returns

Using the Shopping Cart

Putting Items in Your Cart You can place your order using our online shopping cart. If you are not familiar with how a shopping cart works, let me tell you. First, you browse through the store and find an item you want. Then you place the item in your shopping cart by clicking on the button. You can look at the items in your cart by clicking on the "CART" option in the menu bar at the top of your screen. Also, the total of all the items in your cart is always displayed on the left column for your convenience. Checking Out When you are done shopping, you "checkout". You can checkout any time using the "CHECKOUT" option in the menu bar at the top of your screen. When you check out, we will get some of your information so that we can send you your products right away. back to top

Payment Methods

Currently we accept credit cards, checks, and money orders for payment. We want to make it easy for you to shop here, so we're working on making the payment process quick and simple. back to top

Security

We're BIG on security. The internet IS a secure place to do business IF it is done properly. We have taken steps to ensure that our payment server is 100% safe. You can verify that the payment server is safe by looking at the security indicator on your browser. When you see the closed lock, that means that the information that you send to us is encrypted and secure. back to top

Shipping

We send all our orders via the United States Postal System. This is the least expensive way of delivering your products. For more information on shipping costs, click here. back to top

Stock Status

To make it easy for you to know what we actually have in stock, each item has a stock indicator which tells you whether or not the item is actually in stock. Here is what those indicators mean: This item is in stock right now. We will ship this within 2 days of receiving your order. This item is on order right now. We are expecting it in, but don't have it in stock. You can expect a short delay (up to 2-3 weeks) before receiving an item that is "On Order". This item is not normally stocked. You will notice that we are constantly adding new products. Eventually, we will stock everything. But until then, we want to make it easy for you to order any item that you want. You can expect a delay of 2-4 weeks on a special order item. back to top

Returns

Amarosa Specialty Products strives to provide our customers with only superior-quality goods. We understand, however, that on a rare occassion, a product my slip through that does not meet our strict quality standards. If you receive a product from us that is damaged or lacks the quality you've come to expect from Amarosa Specialty Products, please contact us immediately so we can replace it, or if necessary, refund the amount of purchase. It is our policy to accept returns for up to 30 days from date of shipment. Returned products must be in their original packaging. Clothing must be clean and in original condition. Please inspect all packages for damage prior to opening them. If a suitable replacement product is unavailable, the purchase price of the product will be refunded. Shipping costs are nonrefunable. Please contact Amarosa Specialty Products for specific instructions prior to returning a product. back to top

If you need any other information or you have a suggestion, please, contact us. Thank you.